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How to discuss foreign trade business

JiaQiang 2024-09-29 14:30 42 readings

How to discuss foreign trade business


Professionalism first: Use professional terminology and accurate data to showcase your product advantages, allowing customers to feel your professionalism and sincerity.

Clear Goal: Each chat should have a clear goal, whether to understand the requirements, showcase the product, or facilitate the order? This can make chatting more efficient.

Storytelling method: Use vivid stories to tell how the product helps customers solve problems, making it easier for customers to resonate and be interested.

Objection handling: When customers raise objections, do not panic, use professional knowledge and patience to answer them one by one, and demonstrate your problem-solving ability.

Opening statement of dialogue formula+customer needs+product advantages+solutions+call to action Opening statement: Briefly introduce oneself and the company, as well as the purpose of this communication. For example: "Hello! I am the sales manager of XX company, and I am glad to get in touch with you. We focus on providing high-quality solutions for global customers.

Customer needs: Understand the customer's needs and challenges through questioning. For example, "What are the main challenges you are currently facing? How would you like our product to help you

Product advantages: Based on customer needs, highlight the relevant advantages and features of the product. For example, our product adopts advanced technology and features high efficiency, stability, and ease of operation. This can help you reduce costs, improve efficiency, and solve your current challenges.

Solution: Provide specific solutions or suggestions, demonstrate how to meet customer needs. For example, based on your needs, I suggest you consider our XX product. It can not only meet your current needs, but also provide support for your future growth.

Call to action: Encourage customers to take the next step, such as further understanding, test driving, or placing an order. For example, if you are interested in our products, I am willing to provide you with more detailed information and samples. I hope we can work together to achieve your goals.

Tip: This formula is just a basic framework, and you can flexibly adjust it according to specific situations and customer needs. The most important thing is to maintain sincerity and professionalism, always paying attention to the needs and interests of customers, so as to establish a stable cooperative relationship!